show details Aug 4 (1 day ago) |
Dear Mr Iyer,
At the outset, pls accept my heartfelt thanks for helping me get justice. I'd never imagined anybody taking my problem seriously & getting it resolved with such speed. I couldn't make any headway with MakeMyTrip.com guys for over a month & you guys got it done in an hour. I'd come to you as the last resort, whereas I should have approached you, right in the beginning!
While I’ve no personal or business enmity with MakeMyTrip.com, what pains me most is the sheer callousness & brazenly rude attitude of their employees towards paying customers. I can understand the corrupt soul of a faceless company like MakeMyTrip.com, but why should dishonesty permeate all throughout their organization. I kept communicating to different names all the time, but none understood the pain & frustration caused due to their very mistakes!
I suggest everybody buying anything on the Net should first check the company's reputation on good consumer forums like yours, before using a Credit Card.
Thanks again. You have my gratitude forever!
Best regards,
Nitin Sawant
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